This content may be outdated as of February 1st, 2019. For updated support articles relating to DroneMobile, please visit https://support.dronemobile.com.
The DroneMobile device in your vehicle is sending commands to the remote start / alarm control module, however, the device responds back that with a messages similar to “doors didn’t lock, doors didn’t unlock, and remote start error.” The vehicle may execute the command or does not while displaying these messages.
This can be caused by incorrect firmware on the control module or the DroneMobile device not being plugged into the correct port on the control module. The vehicle will have to return to the shop where the system was installed to have it looked at and see what is causing the problem.
We also recommend having the shop call us at 1-888-820-3690 if additional troubleshooting is needed.