This content may be outdated as of February 1st, 2019. For updated support articles relating to DroneMobile, please visit https://support.dronemobile.com/hc/en-us/articles/203107885-Why-are-service-plans-required-for-DroneMobile-units-
Service plans are required to keep the DroneMobile unit in your vehicle active. Our DroneMobile system, works similar to a cell phone; When you send a signal to the unit, it receives it through cellular data like a cell phone would.
There is a cost associated with sending and receiving this cellular data. In order to keep the units active with our wireless service providers, a service plan must be purchased.
For a step by step on how to renew your plan, please follow the link below: