This content may be outdated as of February 1st, 2019. For updated support articles relating to DroneMobile, please visit https://support.dronemobile.com/hc/en-us/articles/203107515-Why-is-there-a-35-reactivation-fee-after-my-DroneMobile-subscription-expires-
Once a DroneMobile subscription expires, the SIM card on the Drone will be deactivated by the service provider. In order to reactivate the SIM card, a reactivation fee ($35) will be applied to the renewal.
We highly recommend, renewing your subscription prior to the expiration date on your current plan to avoid this fee.
Note: The units expire at 12:01 AM GMT on the day listed as the expiration date. You must renew before this date, not on the day of expiration if you wish to avoid the reactivation fee.
- Listed expiration is 3/7/2017
- -At 12:01 AM GMT on 3/7 this unit will lose service. Therefore, you must renew the service plan by the end of the day on 3/6/14.